Inside Account Manager

About the position

Are you business-minded, passionate about technology, and experienced in relationship management? Swagelok Netherlands is looking for an Inside Account Manager to join the inside sales team. In this versatile role, you’ll have the opportunity to make a difference by proactively building relationships with both existing and potential customers.

You’ll work closely with customers, Business Developers, Engineers, Marketing, Customer Service, and Technical Specialists. From the inside sales team, you’ll play a key role in developing sales opportunities and strengthening customer relationships.

• Independently following up on and qualifying leads, customer inquiries, and sales opportunities.
• Gaining a deep understanding of customer needs and identifying the underlying demand.
• Building and maintaining business relationships with customers.
• Identifying additional opportunities for products, systems, services, and technical support.
• Actively following up on quotes and influencing the decision-making process with customers.
• Developing and monitoring opportunities within the sales process.
• Ensuring an up-to-date and high-quality CRM pipeline.
• Collaborating with Marketing on campaign follow-ups and lead generation.
• Identifying customer trends and opportunities for commercial improvement.
• Contributing to the further professionalization of commercial processes and working methods.

• A competitive salary with an attractive bonus plan.
• 27 vacation days per year based on full-time employment.
• Excellent benefits, such as: a complimentary company-provided lunch when you work in the office, biweekly chair massages, and festive outings.
• Company-provided laptop.
• Excellent retirement plan.
• Opportunities for professional development through training programs, both nationally and internationally.

• You’ll have a direct impact on business growth.
• You’ll be given a high degree of independence and ownership.
• You’ll work at the intersection of sales, marketing, and engineering.
• You’ll have the freedom to improve processes and workflows.
• You’ll continue to develop as a business professional within an international environment.

• A higher vocational education (HBO) level of work and thinking.
• Experience in a commercial back-office, sales, or account management role.
• Strong communication skills.
• The ability to conduct commercial discussions independentlyCommercial acumen and analytical skills
• Experience with CRM systems and pipeline management.
• A proactive, structured, and results-oriented work style.
• The ability to connect various internal and external stakeholders.